Find answers to common questions about ordering, choosing brushes, and our OEM service
Ordering
Online channels: Line @brushstudio, LINE SHOPPING, Shopee, Lazada, TikTok Shop
Yes! You can visit us at: Chatuchak Market, Section 4, Soi 49/2 and Siam Paragon, 3rd Floor, Department Store Zone (Available from December 2025)
Bangkok & Metropolitan area: 1 business day. Upcountry: 1–3 business days (depending on the courier). Orders placed Mon–Sat before 12:00 PM will be shipped on the same day.
Yes, we do! Shipping fees depend on the destination country. Please check with our admin for details.
Choosing Your Brush
Each type has its own strengths—softness, color pickup, or compatibility with different product textures.
[Brush hair comparison chart — Coming Soon]
Fine hairs such as squirrel, silver fox, or high-quality synthetic fibers give the softest touch.
Choose synthetic bristles or looser natural hairs for softer application and easier blending.
Goat hair with a denser shape picks up pigment better.
Weasel family hairs such as weasel, sable, Kolinsky.
On average 3–5 years, depending on care and maintenance.
Usage
Goat or horse hair — their thicker strands grip pigments better.
Choose synthetic bristles or looser natural hair brushes to diffuse pigment.
Cream/liquid brushes (foundation, concealer): 1–2 times per week. Powder brushes (loose powder, blush, eyeshadow): 2–3 times per month. Exception: Squirrel hair should not be washed often → 1–2 times per month max. Synthetic brushes: can be washed every 1–2 weeks.
For BRUSH STUDIO brushes, no need! Every piece goes through a Hot Treatment sterilization process, ensuring hygiene and safety.
OEM / Custom Production
200 pieces for basic designs.
Approximately 45–60 days after order confirmation (depending on workload).